Dear Customer,
We always believe that your health both physical and financial is our real wealth and in challenging times like these we feel it our duty to remain connected with you at all times.
The COVID 19, as you are well aware, has emerged as the global pandemic affecting the lives of people and economies.
I would like to inform you about the strategies that J&K Bank has adopted to counter the impact of COVID 19 by taking proactive steps to safeguard all physical & financial assets and to protect the interests of all stakeholders including our valuable customers.
The well-thought-out Business Continuity Plan (BCP) is already in place to address the disruptions in the banking ecosystem and the newly formulated Quick Response Team (QRT) led by the senior management under the guidance of the Chairman & MD of the bank has already swung into action for ensuring uninterrupted banking services to all customers. In addition to sensitizing our staff through evolving advisories in line with the protocols issued by World Health Organization (WHO) and government agencies, measures are taken to ensure safety of all stakeholders. We are sanitizing and fumigating our branch premises and other touch-points frequently besides providing access to effective hand sanitizers across all operational locations.
It is in the spirit of conducting this ‘Zimmedar Banking’ at all our delivery points, we would like you to cooperate with us for a better and safer banking experience as most of your banking needs can be safely and swiftly met through our best-in-class digital platforms and solutions. Your bank has digital channels like Internet Banking, Mobile Apps, BHIM (UPI & Aadhar Pay), IMPS and Credit cards, Debit Cards which enable you to access your accounts anytime and from anywhere. Of particular significance is our mobile app m-Pay that offers a host of services from basic transactions like money transfer within the J&K Bank to other banks through IMPS, NEFT to complex transactions like electricity bill payment, cheque stop and debit card hot listing besides keeping you informed about all the details regarding your accounts from savings to loan accounts.
J&K Bank family is thankful to you for your unflinching cooperation, trust and support that has enabled the J&K Bank to remain the leading financial institution in the region with more than 2500 delivery points (Branches+ ATMs + CDMs) across the country offering best-in-class spectrum of banking and financial services.
Let me conclude by reiterating that your health is our true wealth and we deeply value your trust and confidence. Times like these are not new to us as we have successfully sailed through many ups and downs together and are confident to overcome the present challenging times in a better and stronger way.
Keep on using our digital banking solutions and let you and your dear ones stay safe from all scares.
With Best wishes,
R K Chhibber
Chairman & MD
J&K Bank